Returns & Refunds

At Victoria Sale, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we are here to help.

Returns

We accept returns for both defective and non-defective products.

• Products must be in new condition, unused, and in their original packaging.

• You may return your item within 30 days of receiving it.

• Returns must be sent by post to the return address provided after approval.

Return Shipping

• Customers are responsible for the return shipping costs.

• We recommend using a tracked service to ensure your item reaches us safely.

Refunds

• Once we receive and inspect the returned item, we will process your refund.

• Refunds will be issued to your original payment method.

• Please allow 5–10 business days for the refund to appear in your account.

Exchanges

We currently do not accept exchanges. If you would like a different item, please return the product and place a new order.

Contact Us

For any return or refund requests, please contact us at:
sales@victoriasale.co.uk
+353 1 443 4031
Mon–Fri, 9:00 AM – 5:00 PM